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Operations and Management

  Benchmark-SF

Benchmarking Is the Process of Improving Performance

Companies around the world use benchmarking to catapult their organizations to the top in their industry. Benchmarking is the process of improving performance by continuously identifying, understanding, and adapting outstanding practices and processes found inside and outside the organization. Almost any activity that can be measured can be benchmarked.
June 21, 2017 Read More
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Blockchain Technology: Transforming Insurance in Real Time

AIG, IBM, and Standard Chartered Bank have successfully piloted the first multinational, “smart contract”-based insurance policy using blockchain technology. The “smart contract” is a conversion of a multinational, controlled master policy and three local policies, providing a shared view of policy data and documentation in real time.
June 20, 2017 Read More
  Crystal Ball Businessman-SF

What Is the Future of Individual Claims Reserving?

With the increased need for more accurate reserving models, taking advantage of the information embedded in individual claims data with appropriate claims development models is a promising alternative compared with traditional aggregate triangles. The future of individual claims reserving is enlarged by the innovative opportunities offered by these alternative models.
June 14, 2017 Read More
  Successful Delegating-SF

Best Practices for Delegating Successfully

Managers who delegate effectively contribute in three important ways: (1) they assure employees that they are valued and trusted; (2) they free up their own time to do other things; and (3) they prepare future leaders for the organization. This article outlines some best practices to assure your effectiveness as a delegator.
June 07, 2017 Read More
  Plot a Course-SF

Insurance in 2030: Use Scenario Planning To Plot a Course

What does insurance look like in 2030, and what should captives be concerned with? In this guide, you'll learn how to begin to answer this question through scenario planning and some of the longer-term trends that should be considered.
May 24, 2017 Read More
  Board Member Learning-SF

7-Step Priority Management

Accomplishing desired business outcomes, feeling like you've maximized your workday, and creating work/life balance have little to do with "time" management and more to do with "priority" management. This article outlines seven steps to start building a priority management plan to help make you more successful in achieving desired outcomes.
May 17, 2017 Read More
  Leadership Key 480x377

4 Recommendations for Visionary Boards

Strong leadership and a healthy culture may be the ultimate defining qualities of a successful company today. A recent survey by WomenCorporateDirectors foundation and executive compensation consultancy Pearl Meyer provides insight on how boards of directors can advance their organization’s business strategy by cultivating the right leadership strategy, talent development, and corporate culture.
May 16, 2017 Read More
  Three Professionals Contemplating Future

Insurance in 2030: Questions for Captives To Ponder

Technology and changing demographics will instigate profound changes on risk and insurance in the future. What will insurance look like in 2030, and where do captives fit in? In this guide, you'll learn how to begin to answer this question and what are some of the trends you should consider.
May 15, 2017 Read More
  Preemployment Testing-SF

Myths of Preemployment Testing

The most common objections to using preemployment tests in the hiring process are based on myth instead of reality. This article sheds some realistic light on these myths to illuminate how integrating preemployment testing into your hiring process can increase retention and productivity, as well as decrease the likelihood of employment practices lawsuits.
May 10, 2017 Read More
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Risk Professionals Must Increase Their Understanding of Disruptive Technology and Its Risks

A disturbing percentage of risk managers are unaware of the prevalence of disruptive technologies in their organizations and the impact of those technologies on their organizations' risk profiles, according to a report published jointly by Marsh and RIMS. Risk professionals need to close this substantial knowledge gap to manage rapidly advancing disruptive technology risks.
May 02, 2017 Read More
  Job Interview 600x300

Interview for Success, and Avoid the Legal Pitfalls

Anyone involved in the hiring process must understand that asking the wrong questions or making improper inquiries can lead to discrimination or wrongful discharge lawsuits, and these suits can be won or lost based on statements made during the interview process. Thus, it is important to incorporate risk management into your interviewing process to help minimize your firm's exposure to employment practices liability. This article provides practical recommendations for effective and legal interviewing.
April 19, 2017 Read More
  Sharing Economy-SF

The Sharing Economy and the Role for Captive Insurance

The sharing economy introduces new business models and risk attributes that create unique issues for traditional property-casualty insurers. Sharing economy businesses are turning to captive insurers to fill these needs. Learn what the sharing economy is and how captives are being employed to manage the risks.
April 17, 2017 Read More
  Global Technology-2-SF

Big Data—What Captives Need To Understand

With the advent of the Internet, the ability to collect vast quantities of information on people and things began. The rapid expansion of low-cost storage allowed all of this data to be harvested and analyzed for new insights into risk. This article explores what big data is and what captives need to understand.
April 10, 2017 Read More
  Performance Review-SF

Formal Performance Review Best Practices

Managers who are effective at reviewing others' performance understand how essential the formal performance review process is, prepare carefully, and do a thorough job. Managers who are not particularly effective avoid this part of their role, push it off onto others, or do a poor job.
April 04, 2017 Read More
  Job Interview 600x300

Best Practices in Hiring

If a job candidate looks good on paper and performs well in the interview, one would naturally assume the candidate would be a good fit for the job. While it sounds logical, it doesn't always work out that way, and good managers will take their hiring processes to a higher level.
March 31, 2017 Read More
  Businessman New Technology-SF

Top Trends in Insurance Industry Disruption

Captive owners should seek to understand how technology changes are reshaping the insurance industry and contemplate the implications for their captives. This article touches on the fundamental changes that insurtech may bring to the insurance industry and what the future may hold for captives.
March 29, 2017 Read More
  Global Technology 480x377

IAIS Report Analyzes Impact of FinTech Trends on Insurance Industry

A new report from the International Association of Insurance Supervisors (IAIS) highlights the potential impact of innovative financial technologies (“FinTech”) on insurance sector competitiveness, consumer choice, interconnectedness, business model viability, and regulatory oversight. The report, titled "FinTech Developments in the Insurance Industry," also examines the challenges and opportunities for insurance supervisors.
March 23, 2017 Read More
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Getting Captive Insurance Pricing Right

An article by Milliman actuary Mike Meehan outlines best practices for captive rate setting with emphasis on communications between the parties.
March 02, 2017 Read More
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Educators Play a Role Attracting Young People to Captive Industry

With no direct feeder system, educators play a key role in top talent finding its way into the captive insurance industry. This article offers the perspective of educators who include captive insurance in their curriculums.
February 03, 2017 Read More
  Worker Injury-SF

Top 10 Causes of US Workplace Injuries

The 2017 Liberty Mutual Workplace Safety Index includes a listing of the top 10 causes of workplace injuries ranked by the percentage of total cost of nonfatal serious injuries.
January 27, 2017 Read More