You may have heard much about the alternative
market. But can you as an agent profit from it? Some agents think
that the alternative market is only for big brokers placing large
risks. However, commercial lines agencies of all sizes can participate
and profit because the alternative market today is as diverse
as the traditional market.
What is the alternative market? No one has come
up with the best definition, but everyone agrees it includes self-insurance
vehicles such as captives, risk retention groups and self-insured
groups. These vehicles serve risks of all sizes, from small nonprofits
to Fortune 500 companies and everything in between. Captive companies
have been formed for all types of liability and property insurance,
and for workers' compensation.
There may be myths about the alternative market
because it did start as a mechanism for big companies to cover
their liability risks. Large companies formed captive insurers
in Bermuda and other offshore domiciles in the 1960s and '70s.
Vermont passed enabling legislation in 1981 that
allowed it to become the first domestic domicile that could compete
with offshore locales. The driving force behind the law was an
agent: H. Lincoln Miller, Jr., owner of an independent agency
on Long Island and a summer resident of Vermont.
Following Vermont, several other states passed
laws enabling captives. Today, other U.S. domiciles include Hawaii,
Colorado, Illinois and Tennessee.
The alternative market took off during the 1980s.
First, in 1985, the hard market hit, driving up the demand for
alternatives to commercial insurance. The following year, federal
tax legislation curtailed the tax advantages of offshore captives.
That put domestic captives on a level playing field.
Risk Retention Groups offer competitive markets
A pivotal federal law made the alternative market
available to the mass of American businesses and nonprofits. Congress
passed the Liability Risk Retention Act of 1986 to help businesses
obtain affordable liability insurance.
Under that law, business of the same type can
join together to cooperatively insure their liabilities. A new
type of alternative market, the risk retention group (RRG), was
born. Once chartered in any one state, the RRG can offer insurance
in all other states without having to obtain individual state
licenses.
Today, thousands of small and medium-sized organizations-and
even a few large ones-buy their liability coverages through RRGs.
There are risk retention groups that insure ski areas, nonprofits,
dentists and chemical specialties firms, to name just a few. RRG
members run the gamut from large companies with sales of $50 million,
to medium-sized firms, to professionals like CPAs, to small nonprofits
with only part-time employees.
RRGs are varied. Some have as few as four or
five members. At least one, an RRG that insures nonprofits, has
more than 2,000 members.
Since RRGs can underwrite only liability insurance,
most have formed alliances with traditional insurers that offer
property coverage to their members.
Most, though not all, RRGs are open to agents
and brokers and pay competitive commissions. Most will do business
with any licensed agent; a contract isn't required.
Properly run risk retention groups offer many
advantages to both their members and agents.
RRGs fit in perfectly with niche-marketing strategies,
since, by definition, each RRG serves a single industry.
Prices are stable. As a member-owned entity,
an RRG does not have to follow the fluctuating market price.
Overhead is usually lower than for an ordinary
insurance company. RRGs are usually managed by cost-conscious
outside management firms that vie for RRG business. The cost savings
can be passed on to the members through lower premiums or dividends.
Specialized underwriting is another plus. Underwriters serving
risk retention groups become experts in one industry.
Similarly, specialized coverage is also intrinsic
to RRGs, as their policies are tailor-made to meet the needs of
one industry.
RRG members must put up capital to join, so most
stay with the RRG for the long haul. As a result, agents usually
do not have to get competitive quotes at renewal. Easier renewals
and a high retention rate mean agents can spend more of their
time getting new business. The high renewal rate should also reduce
the RRG's expenses, which boosts its bottom line.
Because the insureds own and control the RRG,
they feel much differently about it than an ordinary insurer.
The broker can benefit from that goodwill through referrals. Some
RRGs are sponsored by trade associations, which may give selected
agents access to their members.
Most RRGs accept only well-run companies committed
to controlling their losses. Once admitted, members have a strong
incentive to operate safely.
Overall, RRGs may have had a good financial record,
and many carry Best's ratings. There have been few insolvencies.
Agents should, however, conduct due diligence on RRGs they are
thinking of representing. Well-run RRGs are well-reinsured, which
limits the risk they face.
For most agents, the simplest course is to locate
some top-quality RRGs and place business with them. Some agents
use RRGs as their primary market for certain types of businesses,
while others use them simply as another choice.
Some agents have taken the next step: serving
as a catalyst for a new RRG. Let's say that you happen to write
many contractors, and there is a pricing and/or coverage problem
with the E&O cover. You could talk to your clients, explain
the RRG concept and see if there is interest in starting a group.
The prospective members probably would have to provide at least
$1 million of total start-up capital. However, it doesn't have
to be all cash; a letter of credit can be used for all or part
of it. Raising capital is usually the biggest hurdle in starting
a risk retention group. But if the capital can be raised, the
members can derive RRG benefits as stated above.
Workers' compensation alternatives
The alternative market is a growing force in
workers' compensation. There are many creative alternatives to
traditional insurance.
One is the self-insured group, or SIG. SIGs let
businesses band together to insure their workers' compensation
risks, offering cost savings to participants. Most pay commissions
and thus offer opportunities to agents.
SIGs provide the benefits of self-insurance at
small and medium-sized businesses. Some states allow only homogeneous
groups , where all members are in the same industry. Others allow
heterogeneous groups, which are open to all businesses that meet
underwriting guidelines. Some states to do not permit SIGs.
Self-insured groups let small and medium-sized
businesses get almost the same cost savings as big companies that
individually self-insure. In most states, SIGs at first must charge
the state-mandated rates. However, if their losses and expenses
are low, they can pay higher dividends or grant larger premium
credits. Another SIG advantages is that they're exempt from residual
market loads, or RMLs. In states with large residual markets,
RMLs can boost premiums by 15 percent or more.
SIGs, however, do have some disadvantages. One
is joint-and-several liability. Members are liable for the losses
of other group members and can be forced to pay assessments. To
limit their risks, SIGs should buy reinsurance for catastrophic
losses.
Another disadvantage is that SIGs are chartered
to operate in only one state. To operate elsewhere, they must
requalify in each additional state. And they usually offer only
workers' compensation and must offer traditional programs in other
lines.
Because of disadvantages of self-insured groups,
many trade associations are turning to other workers' compensation
alternatives.
Under one new alternative arrangement, a traditional
insurer issues the policy. A national carrier's name on the paper
solves the regulatory problems associated with SIGs. Behind the
scenes, however, is a risk-sharing mechanism: a captive.
This mechanism lets the sponsoring association
and members share in underwriting profits and investment income.
A major advantage is that there is no joint-and-several liability.
Thus, the risks are more limited, but the potential upside can
be as great.
Such a program offers associations a range of
alternative-market approaches, from a traditional sponsored program
to risk participation in a rent-a-captive facility to an association-owned
captive. As the group's needs change, it can move to a different
option. Even large individual members can move among the options.
One local example of such an approach is the
Connecticut Chamber of Commerce's new workers' compensation program
for its members. Travelers issues the policies, while our company,
USA Risk Group, serves at the program manager.
Agency captives can boost profits
So far, we've been talking about the alternative
market as another option for placing business. But there is another,
entirely different, opportunity for agents.
An agency captive is a captive insurance company
owned by an insurance agency. Its purpose is to give the agency
a bigger share of the profits from good business it places in
the traditional market.
Agency captives must be domiciled offshore, since
they are entrepreneurial captives. U.S. domiciles allow only nonentrepreneurial
(policyholder-owned) captives. Most agency captives are domiciled
in Bermuda, Barbados or the Caymans.
To make a captive work, you need a large profitable
book of commercial business that is concentrated in a particular
industry; for instance you may specialize in insuring printers
or veterinarians. All the business in this niche should be with
one insurer.
Your agency captive would reinsure part of the
risk on a quota-share basis. For instance, the captive might take
on 20 percent of the risk from the carrier – that is pay 20 percent
of the losses – and in return receive a 20 percent share of the
premiums, minus the ceding commission. Some agency captives take
as little as a 10 percent shares, others as much as 40 percent.
Just like the carrier, the agency captive can
make a profit from underwriting gains and investment income. If
the business remains profitable, an agency can make far more than
it could with any traditional profit-sharing agreement.
On the other hand, if the business goes sour
and produces unanticipated losses, the captive can lose money.
If you have received good historical loss information and the
insurer underwrites conservatively, you should probably profit
handsomely. But profits are not guaranteed.
Only agencies with a large book of specialized
business can make a captive work. It takes a minimum of about
$3 million to $4 million in eligible annual premiums. (The captive
will get only about 20 percent to 40 percent of these premiums.)
This level is required to offset ongoing administrative and captive
management fees.
The alternative market today is vast, diverse
and growing. All agents should know what is available and the
benefits of captives, risk retention groups and SIGs, since they
too can benefit from that market.